Privacy Policy
This Privacy Policy outlines how Ck Guppies And Bettas collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
- 📧 Your name, and phone number
- 🏠 Shipping and billing address
- 📦 Order details (fish varieties, quantity, etc.)
- 💳 Payment method (we do not store UPI or bank credentials)
- 📱 WhatsApp messages or order-related inquiries
2. How We Use Your Data
- ✅ To process and deliver your orders
- ✅ To provide shipping updates and tracking details
- ✅ To contact you regarding support, replacements, or queries
- ✅ To improve our products, services, and website experience
3. WhatsApp Communication
We may use your provided WhatsApp or phone number to contact you via WhatsApp for:
- 📦 Order confirmation and updates
- 📹 Sharing unboxing videos for claims
- 💬 Providing tank or farm support
We never spam or share your number with any third-party marketers.
4. Data Protection & Security
- 🔒 Your personal details are stored securely and used only for order fulfillment and support
- 🚫 We do not sell, rent, or trade your data to anyone
- 💳 All online payments are processed securely via UPI and bank networks
5. Third-Party Tools
We may use third-party platforms (such as WhatsApp, Google Forms, or courier services) to fulfill services, but your data is never sold or misused beyond necessary business operations.
6. Cookies & Analytics
We may use basic analytics or cookies to understand traffic and improve user experience, but we do not use advertising trackers or invasive marketing tools.
7. Your Consent
By using this website or placing an order, you consent to our collection and use of your information as described in this Privacy Policy.
8. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the latest revision date.
9. Contact Us
If you have questions or concerns regarding this policy, please contact:
- 📱 WhatsApp: +91 9747377338
- 📧 Email: ckguppiesandbettas@gmail.com
- 📍 Location: Kerala, India
